Job Description

Hungry For A Great Career?

To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend time with friends and experience great food!

To our team members, Zaxby's is a family. So come on in! We're saving a seat for you.

Full and Part Time Positions Available! Apply NOW to beat the Summer surge!

Position Overview

This position is classified as non-exempt and reports to the Assistant Manager and the General Manager.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 14 years of age or older to apply
• Ability to work a minimum of 12 hours per week
• Willingness to provide a culture of service and respect to all our guests, with a positive attitude.

Mission Statement & Core Values:

Mission Statement  

Consistently create encore experiences that enrich lives, one person at a time!

Core Values

Guest Focused Our success is linked to satisfied guests. We will keep the guest at the center of everything we do.

Develop Talent We strive to attract, motivate, recognize, and develop the best, diverse talent possible.

Operational Excellence We strive to achieve the highest quality possible in everything that we do.

Continuous Improvement We deliver what we promise but strive to deliver more!. Welcome change, if it allows us to be better!

Duties & Responsibilities:

In this position you are expected to engage in the following work-related activities & complete all training requirements including:

• Zaxby’s Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serving utensils, products and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work/responsibilities assigned by Manager on Duty

Job Requirements:

• Must be 16 years old to work without restrictions.
• Must be 14 years of age or older to apply. Federal Labor Laws apply to anyone under 16 years old.
• Be available to work 15 to 40 hours per week

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate/work safely with restaurant equipment including, but not limited to, fryers, knives, & potentially hazardous equipment

Benefits:

• Competitive Pay
• Flexible Hours
• 100% off meal when working; limited menu items
• Accelerated pay for commitment to work Busier shifts
• Scholarship Opportunities
• Team Member recognition program
• Team Member referral bonus

For Full Time Positions

401k Retirement 

Company Match on Investments up to 4%

Health Insurance available after 90 days 

Company will pay major portion of the Employee's Cost 

Flexible Schedules / Competitive Pay / 401k Retirement Program / Free or Discounted Meals / Health Insurance available / Full and Part Time Positions / Scholarship Opportunities / Paid Holidays for Management

Zaxby's is an American chain of quick service restaurants offering chicken fingers, chicken wings, fresh salads and sandwiches! The chain operates primarily in the Southeast US, with more than 900 locations.

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