Job Description
This is a remote position.
Join our dynamic team at ValueAdd Research and Analytics Solutions LLP as an Email/Chat Support Specialist. In this role, you will be responsible for providing exceptional customer service through email and chat channels. If you have a passion for helping customers and excellent communication skills, we want to hear from you!
Location: United States (Remote)
Responsibilities:
- Respond to customer inquiries and issues via email and chat in a timely and professional manner
- Provide accurate information and solutions to customers
- Escalate complex issues to the appropriate team members
- Maintain detailed records of customer interactions
- Assist with other customer support tasks as needed
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Proficiency in Microsoft Office and CRM software
If you are looking for a rewarding opportunity to make a difference in the Environmental Services industry, apply now to join our team as an Email/Chat Support Specialist at ValueAdd Research and Analytics Solutions LLP!
Requirements
- High school diploma or equivalent
- 1-2 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Proficiency in Microsoft Office and CRM software
Job Tags
Full time, Work at office, Remote work,