Job Description

Job Title: Facilities Maintenance Technician

Reports To: Facilities Maintenance Manager

FLSA Status: Hourly Non-Exempt

Role Type: Full Time

Work Location: Field Remote Raleigh/Durham

Working Hours: The position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Company Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Summary:

Maintain the day-to-day operations and assume responsibility for maintaining all equipment including HVAC, cooking equipment, coolers, etc. in Refuel Operating

Company. This job was established for the purpose/s of providing services with specific responsibility for identifying repair and/or replacement needs, installing, repairing, maintaining and upgrading all equipment, assisting other skilled trades; and ensuring that tools and materials are available while working at locations.

Job Duties and Responsibilities :

• Responsible for the completion of all maintenance services requests as assigned.
• Diagnoses cause of problems and/or failures in heating/air conditioning systems, cooking, and other store equipment for the purpose of identifying equipment and/or systems repair and/or replacement needs.
• Fabricates equipment parts for meeting specialty needs and/or replacing unavailable parts.
• Informs personnel regarding procedures and/or status of work orders for the purposes of providing information for making decisions, taking appropriate action and /or complying with building and safety regulations.
• Inspects HVAC and cooler systems and their components (e.g. heating units, building exhaust fans, ventilation units, etc.) for evaluation condition, identifying necessary repairs and recommending preventative maintenance.
• Installs heating and air conditioning equipment for the purpose of providing enhanced and/or upgraded capabilities.
• Maintains vehicle, tools, and equipment for the purpose of ensuring availability in safe operating condition.
• Participates in meetings, workshops, training, and seminars as assigned for the purpose of conveying and/or gathering information required to perform job functions.
• Performs routine and preventative maintenance as needed for the purpose of ensuring the ongoing functioning of all store equipment.
• Prepare written materials (e.g. repair status, activity logs, etc.) for the purpose of documenting activities and/or conveying information.
• Repairs heating, air conditioning, coolers, stoves, ovens, steam tables, and other systems and/or components (e.g. pumps, motors, air handlers, fan coils, piping, etc.). for ensuring a comfortable and safe work environment.
• Requests equipment and supplies for maintaining inventory and ensuring availability of items required to complete the necessary installation and/or repair.
• Responsible for minor plumbing.
• Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at the job site.
• Work within expense limits established.
• Maintain inventory controls for cost-effective operations.
• Schedule and complete the “Preventative Maintenance Program”.
• Responsible for 24-hour emergency maintenance service as scheduled.
• Carry cell phone as required for on-call maintenance.
• Monitor and maintain all locations as assigned.
• Responsible for alerting the stores Area Manager of any unusual occurrence and/or damage that has taken place or that may occur.
• Maintain a professional courteous manner with all vendors, contractors, and fellow employees.
• Assure safety standards are used which comply with all company, local, city, state, and federal guidelines.
• Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
• Follow established company policies and those outlined in the Employee Handbook.

Knowledge, Skills, and Abilities: An ideal candidate will have experience with or understanding of:

General retail or residential maintenance including plumbing, HVAC, refrigeration, and electrical.

Education and Experience: An ideal candidate will have experience with or understanding of:

2 years’ experience in retail or residential maintenance

Working environment and physical requirements:

Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching.

• This job requires exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and or 10/20 pounds of force constantly.
• Exposure to characteristic construction site dangers.

Travel: Must be able to travel up to 80%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including

genetic characteristics, or any information- based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. 

Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Version Date: 10/14/2025

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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