Hotel Front Desk Receptionist Job at Everhome Suites Somerset - South Brunswick, Franklin, Somerset County, NJ

ZVpPRXRZRGRmbGQxTEI0U2tBTVh1WkNHUXc9PQ==
  • Everhome Suites Somerset - South Brunswick
  • Franklin, Somerset County, NJ

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Mitigate customer complaints as needed
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
About Company: At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Tags

Work at office,

Similar Jobs

Career Land Center

Home Care Nurse / Flexible Schedule Job at Career Land Center

 ...We are currently hiring Home Care Nurses for full-time and part-time positions. This is a great opportunity for nurses seeking flexible work, supportive environments, and meaningful one-on-one patient care. Job responsibilities include: -Providing skilled nursing... 

Brooks Resources Corporation

Marketing Events & Communications Coordinator Job at Brooks Resources Corporation

 ...Job Title: Marketing Events & Communications Coordinator Company Overview With roots in the Brooks-Scanlon Mill that fueled Bends economy at the turn of the century, Brooks Resources is one of the regions oldest and most respected real estate developers. Over its nearly... 

University of Southern Indiana

Grounds Maintenance Worker Job at University of Southern Indiana

 ...Title: Grounds Maintenance Worker Department: Facility Operations and Planning Salary Range: Grade 7: $15.78/hour Position...  ...Worker. Perform preventive maintenance and general upkeep of landscaped and turfed areas; roads and walkways; parking lots; lakes,...