Job Description
cFocus Software seeks a NEN Analyst to join our program supporting the Department of Defense (DoD). This position is remote. This position requires the ability to obtain a Secret clearance.
Qualifications: - Four (4) years of professional experience in NEN programs in relation to ordering, seat refresh, and day-to-day troubleshooting of AMCI administrative issues
- Active DoD IAT Level II certification
Duties: - Provide advanced technical and analytical support for Navy Enterprise Network (NEN) operations and maintenance.
- Monitor network performance, availability, and security posture, identifying and resolving issues promptly.
- Perform network diagnostics and root cause analyses to support system stability and performance optimization.
- Configure, maintain, and troubleshoot routers, switches, firewalls, and other network infrastructure devices.
- Support implementation of Navy cybersecurity and information assurance policies in network operations.
- Develop and maintain network documentation, diagrams, and standard operating procedures (SOPs).
- Analyze network traffic and logs to identify performance bottlenecks or security anomalies.
- Collaborate with system administrators, cybersecurity teams, and engineers to ensure network integrity and compliance.
- Support the integration and testing of new network technologies and enhancements.
- Prepare and deliver reports on network health, incidents, and performance metrics to leadership.
- Provide Tier III support and serve as an escalation point for complex network issues.
- Participate in after-hours maintenance windows, upgrades, or incident response activities as required
Job Tags
Full time, Remote work,