Job Description

Join a Leading Healthcare Company
The Patient Success Advocate (PSA) coordinates and monitors patients enrolled in the Patient Success Program, ensuring seamless access to therapies and adherence to treatment plans. This role manages benefit investigations, pharmacy coverage, prior authorizations, and patient financial assistance. The PSA collaborates with internal and external teams to improve the patient experience and monitor program quality.
Duties And Responsibilities
Manage patient referrals and statuses to support program goals and ensure patient success.
Execute patient success programs to improve patient access and adherence to therapies.
Follow business rules to determine how patients should be dispensed (QuickStart, Bridge, PAP, Paid, etc.) and communicate with the dispensing team.
Conduct patient status reviews with internal leadership and participate in client meetings as needed.
Track and report adherence to program directives to external partners.
Provide recommendations for improving processes, systems, and reporting.
Resolve complex program-related issues through collaboration with internal teams.
Ensure timely and accurate documentation in MedPlan.
Monitor contract accuracy for reimbursement rates.
Maintain effective communication across operational departments.
Support patient financial assistance programs and ensure compliance with guidelines.
Identify process improvements to enhance operational efficiency.
Foster a collaborative and respectful work environment through effective communication.
Ensure compliance with all applicable accreditation standards, including URAC, ACHC, and NABP guidelines.
Perform other duties as assigned.
Qualifications
Education:
High school diploma or equivalent required.
Experience
Minimum of two (2) years of experience in a specialty or rare pharmacy environment preferred.
Skills And Competencies
Strong communication and presentation skills.
Detail-oriented with strong organizational and multitasking abilities.
Proficient in Microsoft Word, Excel, and PowerPoint.
Familiarity with specialty and rare pharmacy practices and procedures.
Ability to work independently and collaboratively in a fast-paced environment.

Job Tags

Contract work,

Similar Jobs

Napa Flats

Kitchen Prep Chef Job at Napa Flats

...Reports To: Head Chef / Catering Manager / Kitchen Manager Summary The Prep Chef is responsible for assisting in daily kitchen operations by preparing ingredients, maintaining food quality standards, and supporting chefs with meal preparation. This role is essential...

Globe Life AIL - Lisa Russel

Customer Service Representative Remote Job at Globe Life AIL - Lisa Russel

...Responsibilities / Rewards Work-from-Home Flexibility: Conquer your goals on your terms while enjoying a stable, steady income. Virtual Workshops & Training: Continuous professional development to sharpen your skills. Weekly Pay & Performance Bonuses: Rewarding...

MTS Pro Services

Apple Store (Independent) Technician Job at MTS Pro Services

...strive to deliver great IT support and customer service in a fun environment, we want you. Position... ...business is built on providing the best Apple retail sales and service experience in... ...love us. We offer a fun and healthy work environment, competitive pay, a full...

Office Pride Franchise Opportunity

Cleaning Team Member Job at Office Pride Franchise Opportunity

...from within? Do you believe in exceeding expectations? Office Pride Commercial Cleaning Services, one of the nation's top janitorial companies, believes... ...- Job locations close to where you live Evening and weekend work schedules (Great for those who already have a day...

Kohler Co.

Intern - Golf Course Maintenance, Whistling Straits Job at Kohler Co.

...Intern - Golf Course Maintenance, Whistling Straits Work Mode: Onsite Location:? Kohler, WI Opportunity Assist the Superintendent and Assistants in the operation and management of course maintenance to prepare for an upcoming championship. SPECIFIC...

Patient Success Advocate Job at Curant Health, Smyrna, GA

ZVpDRXNvTFdlbGwvSkJrZm5nQVV2NUdIUnc9PQ==