Retail Loss Prevention Officer Job at Valcor Security, West Hollywood, CA

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  • Valcor Security
  • West Hollywood, CA

Job Description

Position Overview

Valcor Security is hiring experienced Retail Loss Prevention Officers for a high-traffic store at The Grove. This position requires a polished, sharp, and highly attentive officer capable of working in a premium retail environment. Candidates must demonstrate strong presence, discipline, and the ability to maintain a high standard of customer interaction while proactively preventing theft.

Loss Prevention experience and store retail experience are mandatory.
Law enforcement professionals, retired or off-duty, and military veterans are strongly encouraged to apply.

Compensation $20 to $21 per hour plus performance-based bonuses

Key Responsibilities

Active Floor Presence:
Maintain a continuous presence throughout the store, monitor customer flow, and ensure a safe and organized environment based on operational standards in the proposal. 

Loss Prevention Operations
  • Identify suspicious behavior with strong situational awareness
  • Monitor high-risk zones
  • Conduct fitting room article counts
  • Perform receipt verification when appropriate
  • Assist staff during peak traffic periods
Professional Customer Interaction:
Maintain a clean, sharp, well-groomed appearance at all times.
Engage customers politely while remaining discreet and observant.

Incident Response:
Respond immediately to disturbances, coordinate with mall security and law enforcement, and document incidents accurately.

Mandatory Requirements

• Valid BSIS Guard Card
• Loss Prevention experience in a retail store environment
• Retail store customer service or sales-floor experience
• Strong communication and interpersonal skills
• Professional, sharp, clean presentation suitable for a high-end retail setting
• Ability to stand and remain active throughout the entire shift
• Reliable transportation
• Ability to follow protocol and maintain chain of command
• Weekend and evening availability required
• Military or law enforcement background considered a strong advantage

If you fit these requirements and are looking for security work, we encourage you to apply as soon as possible! 

Job Tags

Hourly pay, Immediate start, Shift work, Weekend work, Afternoon shift,

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